Here you will find our responses to questions and comments from our Suggestion Box as well as answers to some frequently asked questions


Suggestions from September 2020

Request that we carry…


9/2
Customer: Hi, you used to have vegan donuts in your fresh baked goods section but no longer. Would you consider making vegan donuts available again? Both flavours were delicious.

Co-op (Deli/Bakery): Hi there, we do still carry both flavors of donuts, we just don’t have them available in singles any more (due to the pandemic). You can find them in the bakery case, or on the bakery table, in a pack of four. Feel free to ask for assistance at the deli counter next time you are in.

9/11
Customer: What is happening with the Rapunzel vegetable bouillon with herbs? I inquired about this a few months ago, and soup season is approaching again. We made the best udon soup ever using Rapunzel vegetable bouillon with herbs, but its spot on the shelf has gone away.

Co-op (Grocery): Thank you for reaching out, unfortunately Rapunzel has discontinued the Vegetable Bouillon with Herbs. It looks like the only Rapunzel Bouillon that is available from any of our distributors is the No Salt Vegetable Bouillon, which we don’t currently carry but I will order that and get it on the shelf by next week. As an alternative I would recommend Better than Bouillon Seasoned Vegetable Base. Thank you and please reach out with any additional questions.

9/17
Customer: I’ve been a member since 1995, and think you all are GREAT. I used to be able to get Davis Food Co-op “Day Long C,” 500 mg time release capsules (250 capsules per bottle). The bar code # is 19985. But for a long time, there’s been a sign posted on the shelf where they used to be, that says “temporarily not available.” Do you know when they will be available again?

Co-op (Wellness): Thank you for reaching out to us, unfortunately the Day Long C has been discontinued by our distributor. They have a suggested replacement for the product which we will be receiving soon, would you like me to save you a bottle and call you when it arrives? They did make the dosage higher, 1000MG, however it is still a prolonged release. If you have any questions you can call me at 530-758-2267, thank you!



We always seem to be out of…


Thanks! I’d like to praise…


What if the Co-op did this…


Oh no! There was a problem with staff or service


Comments




Link to our 2020 Annual Meeting Q&A


Frequently Asked Questions

What’s a Food Co-op?

We’re a grocery store owned by our Members. Anyone can shop here and everyone is welcome to join if they choose. We’re locally-owned, but allied with other food co-ops across the country and around the world.

Do you have regular food?

We have everything you’d expect in a grocery store. In most cases, we have both the mainstream version as well as the natural foods version of any given item. Where available, we also have the local version, the bulk version, and the fair trade version! All that plus the pride of Member-Ownership, access to the most thoughtful product selection in town and a great group of fellow cooperators.

Do I have to be a Member to shop?

Everyone, not just Members, can shop here! While you aren’t required to be a Member, owning a piece of the Co-op is a fun and economical way to grow your community. Joining allows you to earn a Patronage Refund in profitable years, and you’ll enjoy many other Member-Only benefits throughout the year. Plus, your Membership shares belong to you; you can cash them out whenever you like. Our only requirement is that you have a California mailing address.

Great! Where do I sign up?

At any register in store. Fill out a short application, pay your initial investment ($10 in shares plus a nonrefundable $5 fee) and you’re in!

Is that it?

You’ll be asked to invest $20 annually in March, until you reach $300 in shares. These amounts are governed by the State of California, set in our Bylaws, and monitored by our trusty Board of Directors. You are eligible to serve on the Board if you’ve been a Member-Owner in good standing for nine months. More info about running for the Board is here.

Anything Else?

We offer classes and events in our Teaching Kitchen and store. Whether you’re deeply involved in the Co-op or quietly buying your groceries, as a Member, you’ll have a direct say in how the Co-op is run. Your Membership will support sustainable food systems, consumer-oriented practices, and the entire international co-operative movement. Sign up for our email lists, and stay cooperative!

Do I have to use my Membership card?

It’s the best way to keep track of your purchases (also known as “patronage”). The Co-op offers Patronage Refund to all Members who are eligible in years when the Board allocates one. It works the same way as a dividend; the more you shop, the greater your investment in your community and the larger your eventual Patronage Refund will be. Membership cards and key chain tags are free.

Are share investments refundable?

Yes. Your investment is your money, and you can have it back if you wish to withdraw your Membership. You may also donate your shares. To withdraw and receive your share money back, send a signed and dated note with your address, stating your desire to withdraw your Membership, to:

Davis Food Co-op
Attn: Membership
620 G Street
Davis, CA 95616-3753

I used to be a Co-op Member, but I haven’t invested. What should I do?

It only takes a $20 investment to put an inactive Membership back in good standing. You can do that at any cash register, at any time. If your name has changed since the time your old Membership was active, we’ll need to know the old name. If you withdrew your Membership, you’ll need to start a new one.