Department

Request/Comment

Response from the Co-op

Request that we carry:
Bulk maple syrup. I spoke with a staff member (v. kind!) who said it doesn’t move fast enough – but there’s no longer a sign (and hasn’t been for a long time) indicating it’s available in back. Can’t it be dispensed like honey or agave, self-serve?

Email Response:
Thank you for using our suggestion box! Unfortunately, we discontinued our maple syrup in bulk because we weren’t selling it fast enough to guarantee freshness, even with refrigeration. I have done some research to find a smaller quantity with no such luck. The smallest bulk maple syrup container I have been able to find is 5 gallons, which unfortunately we can’t sell fast enough.

If you have any suggestions for prepackaged maple syrups you would like to see brought into the store, please feel free to share them with me.

– Ryan V, Center Store Manager

Comment:
The last few days you have allowed the nature Conservancy to table for signatures right at the entryway as members are coming in and out for shopping. This is not the appropriate place for this kind of activity and really changes the feel and the experience of visiting the co-op. It’s not that we are against the cause. It’s just not the right way to go about doing it that every patron has to be solicited to upon both entry and exit. Set up a table area away from the entrance and that would solve the problem. When patrons don’t have a choice then it’s a bad feeling.

Email Response:
Hi Adam,
We received your suggestion box about The Nature Conservancy. We will let them know to be more low-pressure if they request to table again. Additionally, I can let them know to only say hi to folks entering in case they were asking both folks entering and exiting. For any org that tables, feel free to also say no or ignore and they will take the hint.

– Liliana, Marketing Manager

Request that we carry:
Clover or Nancy’s nonfat organic Greek plain yogurt. I have to go to Nugget to get it. Thank you.

Response:
Called and spoke to about bringing in Nancy’s. Currently unavailble, will order when back in stock.
– Ryan V, Center Store Manager

Request that we carry:
escargot

Email Response:
Thank you for using our suggestion box! Unfortunately, I can’t seem to find a supplier to source escargot. Do you have a brand recommendation that may help in my search? I am more than willing to look into a smaller distributor with enough customer interest. 
– Ryan V, Center Store Manager

Request that we carry:
Breyers Carb Smart. These would be great. I love the bars.

Response:
Currently unable to source Breyer’s, but I spoke to her about other possible low-carb ice cream options we can bring in the future.
– Ryan V, Center Store Manager